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Privacy Policy

Privacy Policy

Effective Date: July 12, 2026

BetterBody360, LLC (“BetterBody360,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, disclose, and safeguard your information when you visit our website, create an account, purchase products, participate in our programs, request services, or otherwise interact with BetterBody360. By using our website or services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

Depending on how you interact with BetterBody360, we may collect the following categories of information:

Personal Information

  • Full name
  • Email address
  • Telephone number
  • Mailing address
  • Date of birth
  • Gender (when applicable)
  • Account login credentials


Health and Wellness Information

Depending on the products or services you choose, we may collect:

  • Health history you voluntarily provide
  • Current medications or supplements
  • Allergies
  • Height and weight
  • Lifestyle information
  • Nutrition and fitness information
  • Health and wellness goals
  • Health assessment responses
  • Progress information
  • Photographs or documents you voluntarily upload

This information helps us provide the products, services, and resources you request. If you choose services that involve a licensed healthcare provider, the information necessary to facilitate those services may also be collected and shared as described in this Privacy Policy.

Payment Information

Payments are securely processed through trusted third-party payment providers. BetterBody360 does not store complete credit card numbers on its servers.

Technical Information

When you visit our website, we may automatically collect:

  • IP address
  • Browser type
  • Operating system
  • Device information
  • Pages visited
  • Date and time of access
  • Referral URLs
  • Cookies and analytics information

2. How We Use Your Information

We use the information we collect to operate BetterBody360, provide the products and services you request, improve your experience, communicate with you, and comply with applicable laws. Depending on your interaction with BetterBody360, we may use your information to:

  • Create and manage your account.
  • Process purchases and payments.
  • Provide health and wellness products, services, educational resources, and coaching.
  • Coordinate services involving licensed healthcare providers or pharmacies when requested.
  • Respond to customer service inquiries.
  • Communicate regarding orders, subscriptions, appointments, and account activity.
  • Send important service notifications.
  • Improve our website, products, and services.
  • Detect fraud or unauthorized activity.
  • Comply with legal and regulatory requirements.

With your consent where required by law, we may also send newsletters, educational content, promotional offers, and company updates. You may unsubscribe from marketing communications at any time.

3. Cookies and Analytics

BetterBody360 uses cookies and similar technologies to improve website functionality, remember your preferences, analyze website traffic, enhance your browsing experience, and help us improve our products and services. You may disable cookies through your browser settings; however, certain features of the website may not function properly.

4. Third-Party Service Providers

We work with trusted third-party providers that help us operate our business and deliver our products and services. These providers may assist with payment processing, website hosting, cloud storage, website analytics, email communications, SMS messaging, customer support, marketing communications, shipping, and order fulfillment. These providers receive only the information reasonably necessary to perform their services and are required to safeguard your information.

5. Sharing Your Information

BetterBody360 does not sell your personal information. We may share your information only when necessary to operate our business or provide the products or services you request, including with:

  • Trusted service providers.
  • Payment processors.
  • Shipping and fulfillment partners.
  • Licensed healthcare providers or pharmacies when you request services requiring their involvement.
  • Professional advisors.
  • Government agencies or law enforcement when required by law.

We may also disclose information in connection with a merger, acquisition, financing, or sale of all or substantially all of our business assets. SMS opt-in information and consent will not be shared with third parties or affiliates for marketing or promotional purposes.

6. Data Security

We maintain reasonable administrative, technical, and physical safeguards designed to protect your information from unauthorized access, disclosure, alteration, or destruction. Although we strive to safeguard your information, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only as long as necessary to provide the products and services you request, maintain appropriate business records, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer required, it will be securely deleted or anonymized where appropriate and permitted by law.

8. Your Privacy Rights

Subject to applicable law, you may have the right to:

  • Access your personal information.
  • Correct inaccurate information.
  • Request deletion of certain information.
  • Withdraw consent where applicable.
  • Opt out of marketing communications.
  • Request a copy of your personal information.

To exercise any of these rights, please contact us using the information provided below.

9. Children’s Privacy

BetterBody360’s products and services are intended for adults. We do not knowingly collect personal information from children under the age of 13. If we become aware that personal information has been collected from a child under 13, we will promptly delete that information.

10. Third-Party Websites

Our website may contain links to third-party websites or services for your convenience. BetterBody360 is not responsible for the privacy practices or content of third-party websites, and we encourage you to review their privacy policies before providing personal information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated Effective Date. Your continued use of our website following the posting of changes constitutes your acceptance of the revised Privacy Policy.

12. Contact Us

If you have any questions regarding this Privacy Policy or how BetterBody360 handles your personal information, please contact us at:

BetterBody360, LLC

Email: support@betterbody360.com